Shipping policy

Shipping destinations

We ship our Argentine products throughout the US and to other countries.

Processing time

Orders are prepared within 1 to 2 business days after payment is confirmed. Personalized mates are made in 3 to 5 business days before they ship. During peak seasons or promotions, times may vary.

Shipping time

Within the US, 3 to 5 business days. International orders, 7 to 14 business days.

Shipping cost

Shipping is calculated based on the weight of your order and the destination, and is shown at checkout before payment.

Order tracking

When your order ships, we'll email you a confirmation with the tracking number.

International shipping

International orders may be subject to taxes, import duties or other charges set by each country. These costs are not included in shipping and are paid by the buyer. International orders are final sale.

Lost or damaged packages

We pack every order with great care. If your package shows as delivered but you didn't receive it, contact us right away and we'll open a claim with the carrier. Once the package is in the carrier's hands, delivery is outside our control. If your order arrives damaged, see our Refund Policy.