FAQs
Thank you for visiting our FAQs page at Mates Florida! We're delighted to have you here and hope to provide you with all the answers you need. We understand that shopping and exploring our collections might bring up some questions, and that's why we've put together this comprehensive FAQ section. Whether you're curious about our products, policies, or the shopping experience with us, you'll find valuable information here. If you can't find the answer you're looking for, please don't hesitate to reach out to us at matesflorida22@gmail.com. We're here to assist you and ensure your mate experience is as fun and enjoyable as possible.
FAQs
How can I contact Mate Florida for assistance?
You can reach us at matesflorida22@gmail.com. We're here to help with any questions or concerns you may have.
What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
How long does it take to process and ship orders?
Orders are typically processed within 2 or 3 days. Shipping times depend on your location . You can find estimated delivery times during checkout.
Do you offer international shipping?
Yes, We offer international shipping as well.
Can I track my order after it's shipped?
Yes, you will receive a shipping confirmation email with a tracking number once your order is shipped. You can use this tracking number to monitor the status of your delivery.
How can I stay updated on new arrivals and promotions?
To stay in the loop about our latest arrivals, promotions you can follow us on social media for updates and inspiration. Join us at Mates_florida on instagram!